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Justtungsten - Resizing nightmare
I order my ring from this site, got it engraved & a lifetime warranty. When the ring came in, I realized I ordered it too big. I had to pay 50$ for it to get resized as well as 13$ to ship it back. When I received my ring back it was NOT the ring I sent them, which I...
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2.6
I liked
  • Original ring
I didn't like
  • Customer service
  • Not receiving the ring i paid for
#1057778
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I bought my husbands wedding band from this company last year in preparation for our wedding. Four hours after saying our vows the ring broke into three pieces (spinner ring) while sitting in our hotel room opening cards. When I contacted the company about it they want...
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1.0
#1049696
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I ordered a ring from justtungsten.com after my dad had just passed away. I ordered it for sentamental reasons and was not happy with my purchase at all. After many emails back and forth from the company they tell me I cannot get a refund for a ring that is one false...
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1.3
#1005761
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Justtungsten Shipping Service Review

Justtungsten
#1010982
1.3
Details
I ordered a new wedding band for my husband in January for a Valentine's Day gift...it never arrived until 1 month after purchase...and a week after Valentines Day...and WRONG...EMAILED THE COMPANY AND THEY EXPECTED ME TO PAY FOR RETURN AND WAIT ANOTHER MONTH...HORRIBLE
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Advertised vs Delivered
Customer service
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Absolutely HORRIBLE!!! DO NOT order from this company!!! I paid for express shipping (2-3 days) and two months later I am still waiting on my ring. They say it is in customs. I tried to call "customer service" only to be told this is the first time this has ever...
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#922538
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I read several negative reviews regarding the just tungsten company and their products. Well I am leaving a very positive review. My husband and I are very pleased with our rings, they arrived in a timely manner and look exactly as described on the website. I was...
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5.0
#847676
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I have been waiting over 10 months and still have not received the correct ring. The time, stress money and emails that I have had to send to this company is not worth the trouble, order you ring from ANYONE else. I ordered a ring for my partner. When it arrived, it...
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1.0
#551796
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We purchased my husband's wedding ring from them. After a few months, 1 of the diamonds fell out. We sent it back, waited several months and many follow up emails before they finally responded and sent a replacement. A few months later, a diamond fell out again. We...
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#456102
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I purchased my husbands wedding band from them 3 months before the wedding. I ended up getting the wrong colour that we paid an extra $40 dollars for. So they sent us a second ring which was the correct colour but not the correct style. I sent back the one ring and...
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Anonymous
LB

I completely agree. We had the same situation where we purchased my husband's wedding ring from them. After a few months, 1 of the diamonds fell out. We sent it back, waited ...

#411978
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I am extremely disappointed by the quality of your company's product and customer service. I don't expect any compensation will follow this email; however I may feel some closure by informing your company of my experience. Within the 180 day warranty the ring I...
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Anonymous
LB

We have had the exact same issue with the diamonds falling out 3 times, having to send it back for a replacement 3 times and now the ring has a large crack which they will not...

Atherton, California
#401904
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Contact Justtungsten

Headquarters Address:
JustTungsten.com
616 Corporate Way, Suite 2
#3099 Valley Cottage, NY 10989
Phone:
(646) 351-8613
More
I ordered a ring from JustTungsten.com and I payed through Pay Pal. I received a confirmation that my payment went to 2 individual names, not Just Tungsten. I got concerned so I Emailed them to cancel the order. I got an Email back the next day from a Rosanna. She said...
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#223462
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